Saudi Airlines, flyadeal, and Saudi Private Aviation – have announced their operational plan for Hajj season 2023, allocating over 1.2 million seats for pilgrims from all over the world. The integrated plan includes optimising the use of SAUDIA group’s current fleet of 164 aircraft, with the provision of an additional fleet of 12 aircraft.
SAUDIA group will be transporting pilgrims from more than 100 scheduled destinations and 14 seasonal destinations to 6 airports in the Kingdom located in Jeddah, Riyadh, Dammam, Medina, Taif and and Yanbu.
The airline said in a statement that its 8,000 cockpit cabin crew can speak a total of 42 different languages and will graciously serve the guests during their trips; reflecting the generous nature of Saudi hospitality.
The plan ensures synergy from all SAUDIA Group subsidiaries, especially those concerned with providing services to pilgrims, specifically, Saudia Aerospace Engineering Industries (SAEI), Saudi Ground Services (SGS), and Saudi Airlines Catering Company (SACC), all of which will operate at full capacity and around the clock throughout the Hajj season.
SAUDIA aims to provide the best air transport and logistic services, as well as other integrated services across all locations through digital platforms and qualified personnel to serve pilgrims upon arrival and departure.
Amer Alkhushail, Chief Hajj and Umrah Officer at SAUDIA Group, said: “Through our accumulated experience, capable employees, and our relentless pursuit to offer the best technical services that guarantee a smooth travel experience, SAUDIA Group is ready to implement a new Hajj plan.
“This operational plan is in line with the directives of the Supreme Hajj Committee, headed by Prince Abdulaziz bin Saud bin Naif bin Abdulaziz, Minister of Interior; the Central Hajj Committee headed by Prince Khaled Al-Faisal, Advisor to the Custodian of the Two Holy Mosques, Governor of Makkah Region; and in cooperation with the Ministry of Hajj and Umrah and the Pilgrim Experience Program.”
Al Khushail also highlighted the importance of integrating performance with various government stakeholders at airports like the General Authority of Civil Aviation (GACA) along with all companies involved in organising Hajj trips inside and outside the kingdom.
Recently, SAUDIA Group has concluded a number of agreements with various authorities to serve pilgrims in many countries, as part of its endeavor to increase its operational share and invest in its reputation by providing air transport services in a distinct spiritual atmosphere.
In addition, SAUDIA Group aims to achieve operational efficiency while fully complying with safety standards, which are its top priorities. The company has mobilised its human and digital capabilities to provide the best services and implement the plan through various paths, including the performance monitoring team, the terminal operations centre team, as well as the team in charge of the follow-up and pre-coordination with all sectors and relevant authorities.