BEST Inc. Malaysia, a trailblazer in the logistics and supply chain industry, celebrates its extraordinary journey from its inception in 2020 to its emergence in 2025 as a powerhouse of innovation and growth.
In just five years, BEST Inc. Malaysia has expanded its operations into five thriving business verticals, establishing itself as a cornerstone of efficiency and excellence in Malaysia’s logistics ecosystem.
Founded in 2020, BEST Inc. Malaysia entered the market with a vision to redefine logistics through technology-driven solutions. By 2024, the company had achieved significant milestones, including handling 500,000 parcels daily, operating 10 strategically located hubs, and managing 300 stations nationwide with a dedicated fleet of 1,500 riders.
As it steps into 2025, BEST Inc. Malaysia’s operations encompass five dynamic business verticals:
- BEST Express: Fast, reliable, and customer-centric parcel delivery services.
- BEST Cargo: Less-than-truckload (LTL) and full-truckload cargo services.
- BEST Supply Chain: Intelligent, end-to-end warehouse and distribution management.
- BEST Global: Cross-border supply chain solutions, Southeast Asia express/cargo networks, and overseas warehousing and distribution.
- BEST Software: Integrated SaaS solutions for new retail and e-commerce sectors.
In 2024, BEST Inc. Malaysia achieved a significant milestone by hosting the Deputy Minister of Communications, Teo Nie Ching, during her official visit. She lauded the company’s groundbreaking technology and innovations, urging the logistics industry to embrace a future-oriented approach.
Additionally, BEST Inc. Malaysia introduced its cutting-edge DWS (Dimensioning, Weighing, and Scanning) technology, streamlining logistics operations and enhancing accuracy and efficiency. This innovation underscores the company’s commitment to staying at the forefront of industry advancements.
BEST Inc. Malaysia is actively seeking new business partners to join its transformation journey. By fostering strategic collaborations, the company aims to empower businesses, enhance customer experiences, and drive sustainable growth in the logistics industry.
“Our story is one of relentless dedication and innovation,” said Gavin Lu, Chief Executive Officer of BEST Inc. Malaysia. “As we step into 2025, we’re committed to forging partnerships that will shape the future of logistics and beyond. Together, we can build an ecosystem that not only meets today’s demands but also anticipates tomorrow’s opportunities.”
BEST Inc. Malaysia remains steadfast in its mission to revolutionize the logistics landscape by leveraging advanced technologies, empowering local businesses, and creating value for its stakeholders. With an ambitious road map for 2025 and beyond, the company is poised to set new benchmarks in service excellence and industry innovation.
