In 2023, Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, has played a pivotal role in supporting numerous Malaysian businesses across various sectors, including logistics, automobile, and financial services in their digitalization efforts.
Through strategic collaborations, Alibaba Cloud has contributed to streamlined logistics, innovative financial services, and enhanced digital capabilities, providing businesses with a competitive edge in the evolving digital landscape. The company’s cutting-edge technologies have optimized operations and improved customer experiences for enterprises and public institutions in Malaysia.
Kun Huang, general manager of Malaysia at Alibaba Cloud Intelligence, expressed satisfaction in witnessing the transformative impact of advanced technologies on Malaysian businesses. He emphasized the commitment to co-creating a digitally resilient and globally competitive business landscape in Malaysia.
Innovating Public Services
Alibaba Cloud made significant strides in East Malaysia, collaborating with organizations such as Sabah Credit Corporation (SCC) and SAINS in the public service sector. SCC, fully owned by the Sabah State Government, leveraged Alibaba Cloud’s Enterprise Mobile Application Studio (EMAS) Superapp solution to consolidate multiple applications into a single platform, enhancing efficiency and reducing time-to-market.
SAINS, a leading ICT Systems Integrator and Solutions Provider in Sarawak, adopted Alibaba Cloud’s private cloud solution, marking a groundbreaking initiative in Malaysia for Alibaba Cloud. This implementation improved service reliability for SAINS, reducing recovery time objectives and minimizing downtime in case of failures or disasters.
Powering the Automotive Sector through Local Partnership
Agmo Holdings Berhad, a Malaysian digital solutions specialist, collaborated with Alibaba Cloud to launch the Agmo Electric Vehicle (EV) Super App. This innovative app offers a comprehensive platform for managing and optimizing electric vehicle experiences, setting a new standard for smart technology integration in the automotive sector.
The collaboration between Agmo Holdings Berhad and Alibaba Cloud showcases the synergies between local expertise and global technology prowess, paving the way for sustainable and connected mobility solutions.
Digitalizing the Financial Industry
Alibaba Cloud has played a crucial role in supporting the Financial Services Industry (FSI) in Malaysia, aligning with the government’s Financial Sector Blueprint 2022-2026. The company’s Infrastructure as a Service (IaaS) solutions supported Malacca Securities’ M+ Global App, a digital trading platform empowering Malaysians to navigate global markets.
Financial service solutions from Alibaba Cloud have contributed significantly to Malaysian customers, including Permodalan Nasional Berhad (PNB) and Touch’n Go Digital, ensuring compliance with robust security standards for Financial Services Institutions (FSIs).
Driving Digitalization in the Logistics Industry
Alibaba Cloud has positively impacted the local logistics industry through collaborations with EasyParcel and Global Track. EasyParcel, a delivery service booking platform, witnessed enhanced delivery operations through Alibaba Cloud’s AI technologies, optimizing routes and improving logistics efficiency.
Global Track, Malaysia’s smart logistics system service provider, successfully implemented real-time tracking systems leveraging Alibaba Cloud’s AI-driven capabilities. This initiative provides unprecedented visibility into the movement and security of transported goods, ensuring a secure supply chain and empowering businesses with valuable data insights.
These success stories highlight Alibaba Cloud’s ability to merge global technological expertise with local innovation, reinforcing its commitment to creating a digitally resilient business landscape in Malaysia. The company continues to foster efficiency, innovation, and enhanced customer experiences across various sectors in the country.