J&T Global Express Limited (J&T), a global logistics service provider, announced a new milestone in its growth trajectory, surpassing 100 million parcels handled worldwide in a single day during this year’s Double 11 shopping festival on 12th November.
Double 11 is a traditional peak season for China and Southeast Asia. From 20th October to 12th November, J&T Express saw significant growth in parcel volume in both markets. In China, the peak season during the same period saw an average daily parcel volume of nearly 66 million, a 25% year-over-year (“YoY”) increase, setting a new record. In Southeast Asia, the average daily parcel volume from 1st to 11th November exceeded 15 million, representing a robust 73% YoY growth.
In anticipation of the peak parcel volumes during the multiple year-end shopping festivals, J&T Express implemented early preparations across various markets, increasing investment in infrastructure and human resources to ensure operational efficiency and service quality. In China, based on business forecasts and actual production needs, J&T upgraded and renovated 32 sorting centres nationwide, expanding operating areas and improving timeliness.
Over 600 distribution hubs and outlets across the country also underwent upgrades, with over 400 sets of automated equipment deployed to enhance operational capacity and effectively manage the peak parcel volume.
Benefiting from the vast growth potential of several Southeast Asian markets and close collaboration with e-commerce clients, J&T Express anticipated the surge in e-commerce parcel volume during Double 11 and made proactive preparations. In September and October, J&T Express Vietnam deployed over 300 trucks, and the company’s newly constructed largest sorting centre in North Vietnam, equipped with intelligent operating technology and advanced equipment, officially commenced operations. This centre boasts a parcel handling accuracy rate of 99.99%, significantly enhancing operational efficiency.
In Thailand, J&T Express upgraded four sorting centres and five distribution hubs, deploying over 13 sets of automated equipment to enhance operational capacity. The peak processing capacity of sorting centres increased by approximately 25%, and that of distribution hubs by approximately 20%. Furthermore, J&T Express Thailand expanded its sorting area by approximately 19,000 square metres, added over 900 transport vehicles, and recruited over 3,800 personnel to meet sorting, delivery, and customer service demands.
In other new markets, Black Friday (29th November) marks the largest logistics peak season in Latin America. J&T Express has observed a significant upward trend in parcel volume in Brazil and Mexico. To address the upcoming peak, J&T Express in both countries has proactively invested in infrastructure and human resources, upgrading automated equipment to meet the high-quality express service demands of clients and consumers.
“J&T Express exceeding 100 million global parcels handled in a single day during Double 11, a historical record, demonstrates our robust operational capabilities and commitment to serving global customers,” said Charles Hou, Vice President of J&T Express. “We will continue to invest in infrastructure and resource allocation across various markets, focusing on network optimisation and service enhancement to ensure efficient and reliable logistics services for global users during peak seasons, meeting the ever-growing global market demands.”
