Federal Express Corporation, one of the world’s largest express transportation companies, is expanding its international, day-definite, e-commerce shipping service, FedEx® International Connect Plus (FICP). Initially available for e-tailers within Asia Pacific markets, the expanded service will now reach destinations in the U.S. and Europe.
This expansion will first be available to e-tailers operating in China, Hong Kong SAR, and Japan, with other Asia Pacific markets to follow later this year.
The expanded coverage of FICP marks FedEx’s latest effort to support the growth of cross-border e-commerce from Asia to the U.S. and Europe. E-commerce sales in Asia are projected to reach US$13,209 billion by 2030, growing at a CAGR of 17.6% from 2023 to 2030. China and Japan remain the largest markets in the Asia Pacific region, with robust cross-border e-commerce activity providing extensive business opportunities for SMEs.
With this expansion, e-commerce merchants in these markets can now offer their customers an international shipping solution with competitive pricing, ensuring most shipments will be delivered within two to three business days to the U.S. and Europe.
Key Benefits of FICP
Greater Value: FICP allows businesses to enjoy significant savings with competitive day-definite transit times, providing customers with attractive prices that match their specific delivery needs.
Flexibility and Control: Beyond home delivery, FICP enables e-tailers to offer end customers the flexibility to pick up packages from hundreds of available pick-up locations, and the option to change delivery dates and locations.
Seamless Integration: Both online and offline shipping automation solutions are available, offering e-tailers a paperless experience.
Peace of Mind: FedEx’s extensive parcel tracking capabilities provide visibility throughout the entire delivery journey for both e-tailers and customers.
“FICP has been received enthusiastically by our e-commerce customers who value it as the optimal balance of expedited delivery and cost-effectiveness,” stated Salil Chari, senior vice president of Marketing & Customer Experience, Asia Pacific, FedEx.
“At FedEx, we are focused on providing businesses with a comprehensive range of shipping solutions tailored to their specific requirements. The expansion of FICP, in conjunction with our other digital offerings, enhances our ability to support our customers and facilitate the continued growth of cross-border e-commerce from this dynamic region.”
FedEx provides end-to-end e-commerce solutions that make order fulfillment easy and efficient for merchants while offering convenience and reliability for customers receiving deliveries. The company recently launched cross-border e-commerce handbooks for merchants looking to expand in China and Japan.
FedEx also introduced Picture Proof of Delivery to bolster e-commerce residential deliveries, continuing its efforts to digitize services and improve the customer experience while supporting e-commerce growth in the region.
FICP comes with the reliability of FedEx’s international, day-definite delivery service and its customs clearance expertise. It is further supported by capabilities including tracking, sending notifications to recipients, and flexible delivery options and visibility features via FedEx Delivery Manager® International.
