Singapore Post Limited (SingPost) and FedEx Express, a subsidiary of FedEx Corp (NYSE: FDX) and one of the world’s largest express transportation companies, are delighted to announce their collaboration through a memorandum of understanding (MOU) to initiate a trial program that allows post offices to accept FedEx parcels.
The primary objective of this MOU is to enhance operational efficiencies and elevate the customer experience by expanding drop-off options to more locations for cross-border shipments. Effective immediately, this three-month trial will offer greater convenience to FedEx customers, enabling them to drop off their parcels at POPStop counters situated within six participating post offices across the island, with no additional charges.
POPStop is a dedicated facility for eCommerce parcel-related transactions, including parcel lodgment and eCommerce returns, available at all post offices. These POPStops are manned by SingPost staff who can assist customers in sending out their parcels. SingPost will hand over FedEx parcels to FedEx daily to facilitate an efficient delivery process.
The six post offices participating in this trial are as follows:
- Punggol post office (80 Punggol Field, #B1-01, 21 Community Club, Singapore 828815)
- Raffles Place post office (Ocean Financial Centre, #B1-11, 10 Collyer Quay, Singapore 049315)
- Tampines post office (5 Tampines Central 6, #01-24/25, Telepark, Singapore 529482)
- Woodlands Central post office (900 S Woodlands Dr, #03-05/06 Civic Centre, Singapore 730900)
- Jurong West post office (492 Jurong West Street 41, #01-42, Singapore 640492)
- Marine Parade post office (80 Marine Parade Rd, B1-83A, Singapore 449269)
Eric Tan, managing director of FedEx Express Singapore, expressed, “Our collaboration with SingPost represents a strategic alliance between two companies dedicated to simplifying and making it more cost-effective for Singapore businesses to access new markets, leveraging FedEx’s unparalleled global network, differentiated service portfolio, and advanced digital tools. We are excited about the immense potential this collaboration offers to our customers as part of our continuous commitment to enhancing the service experience and facilitating greater cross-border trade.”
Neo Su Yin, CEO Singapore of SingPost, added, “We are thrilled to collaborate with FedEx and enable parcel drop-offs at our post offices. This not only enhances consumers’ experiences by providing greater convenience and ease but also optimizes the use of our network. Consumers sending out parcels no longer have to wait at home for pickups and can better plan their day.”
